Notice regarding revocation

Right of revocation

You have the right to revoke this Agreement within fourteen days without giving any reasons.

The revocation period amounts to fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of revocation, you must notify us (Ostfriesische Tee Gesellschaft GmbH & Co KG, Bosteler Feld 6, 21218 Seevetal, Tel.: +49-(0)4105 504-0, Fax: +49-(0)4105 624-0, e-mail: by means of an unambiguous declaration (e.g., a letter sent by post or e-mail) of your decision to revoke this contract. To do so, you can use the specimen revocation form to this end, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation by the end of the revocation period.

The right of revocation does not apply to delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notification of your revocation of this Agreement. We will use the same means of payment for such reimbursement that you used for the original transaction, unless explicitly otherwise agreed with you; in no event will any charges be imposed on you on account of this reimbursement. We may deny the request for reimbursement until we have received the goods back or until you have delivered proof that you have returned the goods to us, whichever is earlier.

You are required to return or deliver the goods without delay and in any event no later than fourteen days from the day on which you notify us of revocation of this Agreement. The deadline will be deemed to be met if you send the goods prior to expiry of the fourteen-day period. You shall ear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this is caused by handling of the goods in a manner that is not necessary in order to verify the nature, properties and functionality of the goods in question.

Specimen revocation form

A specimen revocation form is available here.